Frequently Asked Questions
Can we come to your premises to view items?
Yes, of course! We welcome you to make an appointment to meet us at our premises so we can show you all our hire options, and help you make selections.
What information does Peninsula Party hire need from you for a quote?
For an initial quote, please provide approximate guest numbers, location, and proposed dates.
For a more detailed quote, please provide the type of marquee and furniture you are intrested in and the quantity’s you are after.
What type of marquees do you have and what is the difference between them?
The NEW Hampton marquee pole tent has the style and elegance of a traditional pole marquee teamed with the optimum performance of a fully engineered tensile membrane. Create an unforgettable atmosphere with its stunning new design and champayne colour. The side and centre poles are all alloy ‘Timbertec’ coated to give a realistic wooden finish. These beautiful marquees are fully engineered and manufactured for optimum performance in challenging weather conditions. They are very quiet and stable in windy conditions.
The Electron Marquee is the traditional pole marquee. Their classic peaks invoke images of elegance and romance and are particularly popular for weddings and special occasions. Dess it up with a romantic Silkline Lining for a stunning finish.
The Stretch Tents can be erected as freestanding structures or off existing buildings as a canopy rig! Our flexible fabric and rigging system allows us to create eye catching shapes that will make your event one to remember. The advantages of this are that you can extend an existing area, creating more possibilities, such as a dance floor, catering zone or extra seating. An area that you thought would be impossible to cover successfully is made possible with a Stretch Tent.
Freestanding stretch tents can be rigged all sides up, three sides up, two sides up or all sides down. This gives you the ability to close your tent up if the weather is inclement or open it up if you wish to incorporate the surrounds. You don’t need a flat surface; they can cover areas traditional marquees cannot, maximizing the space available.
The Clipframe Marquee is a modular aluminium framed marquee featuring a hip roof which achieves a more modern look. The Clipframe Marquee is the quickest to erect, can be erected on soft or hard surfaces and has the advantage of not requiring guy ropes if you are limited for space. Freestanding frame marquees with no centre poles or guy ropes. Can be erected on hard surfaces and hard up against buildings. Ideal to use on decks, paved and concreted areas.
What are staff and travel costs?
Because we live on the Peninsula, we can keep our travels costs to a minimum. We charge our delivery at cost – based on a km rate. The km rate incudes truck running and overhead costs and travel time for 3 staff. When we quote you the delivery charge it allows for two return trips (delivery / collection). If you add any additional heavy or bulky items to your order, there may be an additional travel fee (which would be discussed). This would only happen if we had to bring an additional vehicle to fit everything in.
Does your quote include setup and dismantling?
Yes. If you have hired a marquee, the total cost of the marquee includes our crew to setup and take down the marquee.
What size marquee will I need?
To select the appropriate size marquee for your event you need to consider the following:
-How may guests do I want to provide for?
-Will guests be standing or sitting?
-Will I be using long tables or round tables?
-What size tables and what type of chairs will I use?
– Will I have a Head Table for the bridal party?
– Will I need a dance floor of staging platform?
– Will I need additional space for buffet tables, a bar, a DJ or band?
– What space is available on-site for the marquee?
– What particular ‘look’ or style of marquee appeals to you most?
We can assist with sizing your preferred marquee when you have answers to the questions – or if you prefer, you can find ‘capacity guides’ on our website by selecting ‘Marquees’, select your preferred marquee style and scroll down to ‘Capacity Guide’.
Do I need a Building Consent?
All temporary structures including marquees that are over 100m2 are required to be consented. The cost for the consent is approx. $480.00 incl GST. We will handle all the paperwork and make the application on your behalf at no additional cost. Please refer to the Building Consent section for additional information.
How far ahead should I book a marquee?
Marquees are in hot demand during the ‘wedding season’ (December – April). We recommend that you confirm your booking with us 6 months in advance to avoid disappointment. Some weekends are particularly popular and may need even more notice. A 30% deposit will lock you in on the date of your choice.
How long is the hire period?
Generally our hire period is 4 days. We typically erect marquees for weekend use on Thursday or Friday prior, and dismantle Monday / Tuesday following depending on weather and clients’ requirements. Please refer to our Terms and Conditions for more information.
Do I need to clean hired items before I return it back?
Depending on the item hired, we generally expect all items to be cleaned on return. Exceptions include linen which we will launder (subject to specific conditions). All Glassware, crockery, and cutlery must be washed in soapy water, cleaned and dried. Additional cleaning charges will be incured if goods are returned dirty and our team have to wash before sterilisation. We sterilise it all when we receive them back and prior to hire.
If you hire glassware you will be able to find more cleaning instructions at the bottom of your quote next to the Terms and Conditions.
Can I change my order after paying my deposit?
Yes you absolutely can. We always recommend locking in the chairs, tables, and marquee as soon as you can with a 30% deposit, as we can get very busy and book out over summer months. However, once your deposit is paid you can add/subtract any extras you want as you go through the planning process of your event. Your final payment doesn’t have to be made until 2 weeks prior to your event so you have right up until then to make changes. We are always happy to hear from you.
Do you require a bond?
If you have hired glassware/crockery or linen there is a bond added in case of breakages, missing items or if it is returned dirty.
What happens if something gets broken/damaged or unreturned?
The costs of the item will need to be paid for. In most circumstances it is a few broken glasses which we will take off your bond and refund you the remaining amount.
Can the marquee be used on concrete?
Yes, the marquees can be erected on hard surfaces such as concrete or decking by using weights or structural hold-down fixings. We will need to do a site visit to be sure it can work so make sure to discuss with us and we can give appropriate advice/quotes.
Does the space need to be level for the marquee?
Marquees can be erected almost anywhere, so long as the site is relatively flat, and the ground is stable. If your marquee is going to be on private property things to think about is the space available, location of power, drainage and other underground surfaces. Our stretch tents can be more suited to uneven ground as they are very versatile. For our pole marquees the ground should ideally be flat-ish but as long as you can setup chairs and tables and are happy to have your event on the surface it will most likely be good for us. If you have any reservations, we can do a site visit free of charge, just get in touch with us to arrange!
Can I have clear or white walls?
Yes, our pole marquees (Hampton, Electron, Clipframe) all have plain or clear walls. We will bring a variety of each with us to each job so you can choose to block out anything like toilets or driveways and also have the option to have clear walls to keep the views. If you know exactly what you want you can always let us know us prior to setup!
Will your marquee withstand bad weather such as a storm?
Yes, our marquees are all rated to high winds. The bonus about booking with us is that we have a large range of marquees and if we need to upgrade your booking for extra shelter or protection, we will be able to figure out the best options for you.
What kind of vehicle access do you need?
Our marquees and furniture will arrive in a box body truck, 4.5m long x 2.1 high x 2m wide. If this vehicle can get within 10m of the marquee site that is great, if not please let us know!
What are your cancellation policies?
Please scroll to the bottom of our home page and refer to our Terms and Conditions.
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What our customers are saying
We love the challenge of creating just the right atmosphere and setting for you, whether small and intimate, large and dramatic or anywhere in-between and are excited that you have chosen to visit our website and look forward to helping you. Connecting with fellow New Zealanders and helping them pull off their big day is what we’re all about!
“Thanks so much for everything you guys were amazing to work with and made everything so easy!!”
“We just wanted to get in touch to say a huge thank you for everything you all did to make our day so amazing. The marquee created such an incredible atmosphere and is something we will never forget! Thanks again for last weekend!”
“Thank You So much for making our day the best day. We loved these guys making everything happen for us and are the kindest nicest people I have every met, we both thank you for everything you have done for us and will be forever grateful to Helen and Richard”